Customer Support Executive (Mandarin Speaker)
Agensi Pekerjaan JobScoper Sdn Bhd Petaling Jaya Full-time
Open to Fresh Graduates – SPM, Diploma, or Degree holders are welcome to apply.
- Language Proficiency – Must be able to speak and read in both Mandarin and English.
- Customer Service Experience – Prior experience in customer service or a related field is a plus
- Basic Computer Skills – Familiar with Microsoft Excel, Word, and general computer use.
- Strong Communication Skills – Good interpersonal and communication abilities.
- Shift Flexibility – Willing to work on rotational shifts.
- Handle inbound efficiently and professionally.
- Provide prompt, accurate solutions to all customer inquiries and issues.
- Ensure customer satisfaction by delivering excellent service and support.
- Adhere strictly to the company’s customer service standards.
- Manage high call volumes with confidence and composure.
- Resolve customer complaints, offer timely solutions, and follow up to ensure resolution.
- Maintain accurate records of all customer interactions, process customer accounts, and manage necessary documentation.
- Follow all communication procedures, guidelines, and company policies.
- Annual Leave & Medical Leave
- Comprehensive Training Provided
- KWSP & SOCSO Contributions
- Convenient Location – Walking distance from LRT Ara Damansara Station.
COCOFANS SDN BHDAmpang Jaya, 19 km from Petaling Jaya
CocoFans is Hiring an Admin & Customer Service Executive
Are you the person everyone turns to when they need clear answers and seamless organisation? Do you thrive on solving problems, supporting teams, and delighting customers? Join CocoFans...
Agensi Pekerjaan Skillset Sdn BhdPetaling Jaya
with a product or service is satisfactory.
• Make direct calls from customers to the appropriate department when necessary.
• Ensure a positive attitude towards customers at all times.
• Possess a strong understanding of the company's products.
• Keep records...
Techsavvy Sdn BhdKuala Lumpur, 11 km from Petaling Jaya
Candidates must possess at least a SPM or above (Diploma, Degree or equivalent are welcome)
• 1-2 years of working experience in customer service or related fields.
• Proficient in both Mandarin and English (spoken and written)
• Excellent...