Customer Service Executive | Mandarin Speaker
Agensi Pekerjaan Skillset Sdn Bhd Petaling Jaya Full-time
Excellent communication and writing skills in Mandarin, English, and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Prior working experience in the call service industry will be an added advantage.
- Good problem-solving skills and ability to perform in a high-paced working environment.
- Attend to and resolve customer/client questions or complaints via phone call, email, or live chat.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Make direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess a strong understanding of the company's products.
- Keep records of customer interactions.
- KPI allowance
- Night shift allowance
- Training is provided
COCOFANS SDN BHDAmpang Jaya, 19 km from Petaling Jaya
CocoFans is Hiring an Admin & Customer Service Executive
Are you the person everyone turns to when they need clear answers and seamless organisation? Do you thrive on solving problems, supporting teams, and delighting customers? Join CocoFans...
Amo Meta Brickz Venture Sdn. Bhd.Petaling Jaya
in Petaling Jaya.
• Respond to customer inquiries via phone, email, and in-person, providing accurate and timely information regarding property management services, renovation processes, and unit management.
• Log and track customer interactions...
Brandt Business Services Sdn BhdPetaling Jaya
1. Possess a Diploma or Degree in related fields.
2. Minimum of 1-2 years of customer service experience in a contact center environment.
3. Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or Insurance).
4. ..