Internship For Customer Service Intern, Global Beauty Company - ref. u43568923

• Skilled in the use of MS Office tools including Outlook (or related email tool) Excel, Word and PowerPoint.
• Self-motivated and self-starter, with a strong work ethic and a sense of confidentiality.
• Possesses cross-cultural awareness and high emotional intelligence.
• Articulate, with the ability to work in a fast-paced environment.
• Good balance of a professional attitude while having fun.
• Strong interest in consumer goods, makeup and beauty products.
• Strong desire to learn along with a strong sense of ownership.
• Persuasive, resilient and flexible, able to easily adapt to new challenges.
• Passionate, enthusiastic and driven to regularly follow-up with loose ends.
• Able to thrive despite challenges while adopting a positive attitude under pressure.
• Detail oriented with solid multi-tasking skills and teamwork mentality
• Strong sense of urgency, good follow-up skills and “make IT happen” attitude
• Able to interact comfortably with all levels of people in the organization
• Willing to be trained and learn
• Review current ways of working across TR APAC markets.
• Work with Customer Service on order and return management.
• Assist with various aspects of Customer Service, including data analysis, reporting, and process optimization.
• Understand initiative process, review and deploy best practices to optimize order and returns processes.
• Deploy KPI to track and measure effectiveness of new processes.
• Will assist TR APAC Customer Service team in Malaysia on the End-to-End Order Management
• Responsible for a seamless and accurate order processing including timely generating of all related paperwork and other necessary shipping documents required by customers

Internship allowance, Annual leave and medical insurance