Customer Service Mandarin
Agensi Pekerjaan Mango Global Technologies Sdn Bhd Kuala Lumpur Full-time
Candidates must possess at least SPM
- Experience/knowledge in customer service
- Fluent in Mandarin and English
- Fresh graduates are encouraged to apply.
- Experience in Customer service is a plus.
- Eager to learn and with a desire to get the job done well
- Strong skills in communication, teamwork, organization, and attention to detail
- Skills required: Customer Service, Communication Skills, Problem Solving, English Language Proficiency and Bahasa Language Proficiency
- Using the help desk management tool, log and assign requests
- Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.
- Customer service and support
- Provide courteous and professional technical support to customers.
- Troubleshoot hardware and software, technical, network issues (i.e.: reset passwords and etc)
- Monitor the management systems to identify problems and taking appropriate action to maintain and control the resolution of these problems.
- EPF
- SOCSO
- Annual incremental
- Annual leave
- Medical benefit
- Training will be provided
- Career development
Agensi Pekerjaan JobScoper Sdn BhdKuala Lumpur
Proven experience (2–3 years) in customer service or contact center team leadership.
• Strong proficiency in English (spoken and written).
• Excellent leadership, communication, and problem-solving skills.
• Strong organizational skills...
Pacific Enterprise Solutions Sdn BhdKuala Lumpur
Spoken Cantonese is a MUST
• Proficiency in written and spoken Cantonese, Mandarin and English
• Minimum SPM or diploma
• At least 1-3 years of customer service experience is preferred
• Able to work independently
• Good attitude and team spirit...
SG Global Support Services Sdn. Bhd.Kuala Lumpur
JOB PURPOSE
• To manage inbound calls and outbound calls by providing optimum service to customers.
• To resolve customer service enquiries and issues promptly, ensure effective and timely follow up.
• To maintain and ensure customers’ records...