[Mandarin Speaker] Customer Service Representative – Insurance Industry
Aegis BPO Malaysia Sdn Bhd Petaling Jaya Full-time
NOW URGENT HIRING!
Customer Service Representative – Insurance Industry [Urgent Hiring]
Fixed Shift | ️Normal Working Hours | Immediate Joiners Preferred
Location: Ara Damansara, Petaling JayaJob Type: Full-Time | Onsite
Shift Timing: 9:00 AM – 6:00 PM (Fixed Shift; Work Life Balance)
Working Days: Monday - Friday (Weekend Off Day)Salary: Fixed Basic Salary + Performance Incentives
What We’re Looking For:
- Good communication skills in English and Fluent speak in Mandarin
- Basic computer proficiency
- Prior experience in customer service is a plus
- Ability to remain calm and empathetic under pressure
- Willingness to work in a fixed day shift schedule
Key Responsibilities:
- Handle inbound and/or outbound calls related to insurance queries
- Assist customers with policy information, claims, payments, and renewals
- Resolve issues efficiently and with a high level of professionalism
- Update customer records and ensure accurate documentation
- Collaborate with internal teams to escalate complex issues
Perks & Benefits:
- Fixed Working Hours & Weekend Off
- Job Stability with Long-Term Projects
- On-the-Job Training
- Able to travel two places (KL Sentral & Ara Damansara)
- Mandarin speaker will have additional benefits with the basic salary RM3000
Ready to start your career in a professional and stable environment?
Apply Now! Fresh graduate are welcomed!
Send your resume to: TA.KL@startek.com
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the right methods/tools.
• To perform any other duties as assigned.
Employee Benefits
Joining us as a Customer Service Representative, you’ll enjoy a well-rounded benefits package designed to support your career growth, personal well-being, and work-life...