Customer Service Associate

apartmentOSIM (M) Sdn Bhd placeBukit Mertajam scheduleFull-time calendar_month 

Join our team as a Health Sales Consultant and play a key role in providing exceptional customer experiences. As a full-time Will Being Advisor, you will be responsible for promoting and selling OSIM's innovative health products at various retail locations.

  • Minimum SPM qualification; retail sales experience is an advantage.
  • Fresh graduates and school leavers are encouraged to apply (training provided).
  • Good communication skills in English, Bahasa Malaysia, and Mandarin is an added advantage.
  • Ability to speak local dialects is a plus.
  • Friendly, responsible, and self-motivated.
  • Strong communication and negotiation skills.
  • Willingness to learn and grow in a sales-driven environment.
  • Able to work independently and as part of a team.
  • Customer service experience is preferred.
  • Maximize all opportunities to close sales and achieve individual sales targets.
  • Handle customer enquiries and requests from various platforms promptly and professionally.
  • Update and maintain customer records in the system.
  • Assist in resolving customer complaints tactfully and effectively.
  • Maintain good relationships with customers and business partners.
  • Prepare monthly reports and handle basic documentation when required.
  • Demonstrate strong product knowledge and professional selling skills to ensure customer satisfaction.
  • Ensure store cleanliness and conduct daily stock checks.
  • Perform any other tasks assigned by the Supervisor or Area Manager.
  • Basic Salary: RM3,000 + Commission + Incentives: Up to RM5,000/month
  • Attractive remuneration package and sales incentives.
  • 6 rest days per month.
  • On-the-job training provided.
  • Flexible working hours.
  • Annual leave, birthday leave, and staff discounts.
  • Outpatient medical and dental coverage.
  • Hospitalization and personal accident insurance.
  • Performance recognition (e.g. achievement awards, special commissions).
  • Career development opportunities.
  • Annual Leave
  • EPF
  • EIS
  • SOCSO
  • Medical and Hospitalisation Leave
  • Training Provided
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