Operations Executive
Monroe Consulting Group Malaysia Kuala Lumpur Full-time
About the Role
We are seeking a proactive and detail-oriented Operations Executive with at least 1 year of experience to support daily operational and administrative functions. This role is ideal for someone who is highly organized and enjoys coordinating across teams while keeping the office running smoothly.
Key Responsibilities
Resume Formatting & Documentation- Format and standardize resumes and internal documents professionally.
- Maintain and organize company records and documentation, ensuring accurate data entry and proper record keeping across internal databases.
- Assist with vendor onboarding processes and support clients in onboarding us into their internal systems.
- Maintain internal trackers, reports, and operational dashboards to support business activities.
- Manage day-to-day technology operations including email systems, shared drives, and internal tools.
- Provide basic technical troubleshooting and coordinate with vendors when necessary.
- Coordinate with IT vendors for system setup and maintenance while independently handling basic troubleshooting, hardware, and software support.
- Manage quotations, purchase orders, and invoice coordination with vendors.
- Ensure timely communication and follow-ups with external vendors and service providers.
- Plan and coordinate internal events, team activities, and company celebrations.
- Manage office facilities, supplies, and overall workspace upkeep.
- Ensure the office environment remains organized, efficient, and well-maintained.
- Conduct B2B lead generation and research to identify potential client companies.
- Maintain lead lists and update CRM or internal tracking systems with relevant business information.
- Support the team in identifying new business opportunities through market and company research.
- Minimum 1 year of experience in operations, administration, or coordination.
- Diploma or Bachelor’s Degree in Business Administration or related field.
- Proficiency in Microsoft Excel.
- Tech-savvy and comfortable with digital systems
- Strong organizational and multitasking skills.
- Good written and verbal communication skills.
- Detail-oriented, proactive, and resourceful.
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