Operations & Administration Executive
- Languages: Fluent in English and Mandarin is required; fluency in Bahasa Malaysia is a strong advantage for the local market.
- Education/Experience: Prior experience in operations, logistics, or general administration is preferred.
- Key Attributes:
- Independence & Accountability: Ability to execute given instructions and procedures independently, while maintaining necessary and consistent reporting to superiors.
- High Accuracy: An absolute"eye for accuracy" is critical when dealing with figures, numbers, and financial documentation.
- Proactive & Disciplined: Strong self-discipline in document management and a proactive approach to problem-solving.
- Personality: An open and friendly personality is essential for building rapport and effectively dealing with customers in this industry.
- Team Player: Able to work collaboratively within a fast-paced team environment.
- The Employer is willing to pay an attractive salary based on the education and work experience
Nature of Business: Supplier of Operations & Service Equipment to the HOSPITALITY industry in Malaysia. The Company acts as the Exclusive and Authorised Distributor and Importer of internationally renowned brands of equipment from Europe and Asia.
Target Industries: Primarily Hospitality, but also includes Cruiseships, Hospitals, Convention Centres, Corporate Lounges, Food Production Factories, and Schools.
Reporting to: Customer Support Manager and the Directors.
Job Summary
The Operations & Administration Executive serves as the backbone of our supply chain and customer service operations. Supporting the Customer Support Manager and the Directors, you will manage the end-to-end flow of goods—from international procurement and tender bidding to logistics coordination and final payment collection.
Working Details- Location of Work: Ampang, Selangor.
- Work Days & Hours: Monday to Friday, 9:00 AM – 5:30 PM.
- Transport: Candidates must possess own transport.
Nature of Business: Supplier of Operations & Service Equipment to the HOSPITALITY industry in Malaysia. The Company acts as the Exclusive and Authorised Distributor and Importer of internationally renowned brands of equipment from Europe and Asia.
Target Industries: Primarily Hospitality, but also includes Cruiseships, Hospitals, Convention Centres, Corporate Lounges, Food Production Factories, and Schools.
Reporting to: Customer Support Manager and the Directors.
Key Responsibilities- Sales & Procurement Administration
- Provide full administrative support for all documentation within the procurement and sales cycles.
- Accurately match received orders to delivery batches; produce delivery documents and invoices punctually.
- Issue Purchase Orders (POs) to approved international and local suppliers; proactively follow up on delivery deadlines.
- Process and manage warranty claims on products efficiently.
- Logistics & Coordination
- Coordinate delivery schedules between Suppliers, logistics partners, and Customers.
- Act as a key liaison for customers, ensuring clear communication regarding order status and timelines.
- Take instructions from the Customer Support Manager, Directors, and other assigned superiors to meet operational goals.
- Financial & Tender Support
- Assist in the preparation and compilation of documentation for tender bidding.
- Perform follow-ups on payment collections and outstanding invoices to ensure healthy cash flow.
- Compile and organize hardcopy sales/after-sales documents, company expenses, claims, and bills for the Accountant.
- Generate periodic Sales and Invoicing reports as required by management.
- Annual Leave
- EPF
- SOCSO
- EIS