Business Development Assistant
Funfield MY Sdn Bhd Kuala Lumpur Full-time
Mandatory
- Diploma or above, 1-2 years in B2B operations or administrative support; preference for cloud industry experience.
- Intermediate Excel skills (formulas, pivot tables), basic PowerPoint proficiency.
- Fluent in English and Mandarin (for basic email communication), logical thinker with attention to detail.
- Basic understanding of cloud computing industry, committed to long-term career development.
- Responsible for online operation of the company's various SNS accounts or use LinkedIn and join in various groups to promote and collect customer lists.
- Organize customer lists in various industries and provide them to Sales Executive for follow- up and Sales Executive must feedback customer situations.
- Responsible for docking with the sales team, handling/ response to customer’s demand, contract execution follow-up and after-sales problem coordination.
- Use CRM system (such as Salesforce/HubSpot) or google sheet to maintain customer files and generate customer service efficiency reports regularly.
- Process the issuance of customer bills and payment’s reminders and top up of payment every month.
- Assist in the preparation of monthly business reports (sales/customer activity), and use Excel to complete basic data analysis (pivot table, VLOOKUP, etc.).
- Support to organize customer information (such as company basic information, transaction records, problem handling status) and other related work.
- Competitive salary package
- Collaborate with professional team to further enhance your skill
- You may request to work from home if needed (subject to approval from your superior)
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