Sales Account Manager

• Fluent in English, Bahasa Malaysia, optionally Mandarin.
• Required skills: Sales Management, Customer Relationship Management (CRM), Market Analysis, Negotiation, Communication Skills, Account Management
• Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
• Good problem solving skills, able to navigate unexpected situations or conditions.
• Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
• Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
• Business-minded where applicable with entrepreneurship skill to ensure business success.
• Have strong knowledge of applicable system automation, business solution softwares.
• Manage and maintain relationships with assigned mass market accounts.
• Negotiate listings, promotions, and in-store activations with buyers.
• Monitor sales performance, stock levels, and sell-through data to ensure healthy turnover.
• Coordinate with internal teams (logistics, marketing, finance) to ensure smooth order fulfilment and promotional execution.
• Conduct regular store visits to audit product display, merchandising standards, and competitor activity.
• Plan and execute trade promotions, product campaigns, and POSM deployment.
• Work closely with marketing team to align campaigns with market needs.
• Provide regular sales reports, insights, and improvement proposals to management.
• Ensure timely payment collection and credit management with account finance teams.

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