Operations Executive (Issuance) - Insurance
PolicyStreet Kuala Lumpur Full-time
ABOUT US:
PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions - making insurance straightforward, for everyone.Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.
WHAT YOU'LL DO:
- Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines
- Work closely with customers to gather required documents and ensure a seamless policy issuance process
- Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation
- Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing
- Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services
- Contribute to team efforts by meeting sales and renewal targets
WHAT WE EXPECT OF YOU:
- Minimum diploma in business, communications, or a related field
- Fresh graduates are encouraged to apply!
- Strong attention to detail and excellent organizational skills
- A customer-focused mindset with strong communication and problem-solving abilities
- Self-reliance and adaptability to handle responsibilities independently
- Leadership potential and a desire to grow into a people management role
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