[ref. d800000] Legal Operations, Executive
A leading global legal services provider is seeking a Legal Operations Executive to kickstart and lead initiatives as part of a new project expansion plan. This is an opportunity to work at the intersection of law, technology, and operational excellence within a supportive and collaborative environment.
As part of a renowned international network, you will play a pivotal role in delivering managed legal services and digital transformation solutions to high-profile clients, particularly within the financial services sector.
This role offers the following exciting opportunities:
- Join a globally recognised legal services provider with a strong reputation for innovation and client service, offering exposure to complex cross-jurisdictional projects.
- Upskill into legal operations and project management, managing broad and varied workscopes and stakeholders across regions (UK and US)
- Flexible hybrid working arrangements, comprehensive benefits including life assurance and private medical insurance, and a culture that values continuous learning and professional growth.
What you'll do:
As a Legal Operations Executive based in Kuala Lumpur, you will be instrumental in ensuring seamless day-to-day functioning of the legal delivery team. Your responsibilities will span operational oversight, process optimisation, stakeholder coordination, and technology enablement.
The primary responsibilities are:
- Oversee the daily operations of legal service delivery by managing task allocation, tracking progress, and ensuring timely completion of assignments across multiple jurisdictions.
- Coordinate client instructions efficiently using advanced document management platforms to maintain accuracy and compliance with internal protocols.
- Identify opportunities for process improvements and implement changes that enhance overall service delivery efficiency within the legal operations function.
- Maintain and regularly update operational manuals and playbooks to ensure all procedures reflect current best practices and regulatory requirements.
- Support the development and refinement of standard operating procedures to drive consistency and quality across all aspects of legal operations.
- Organise monthly operations meetings, prepare detailed reports on performance metrics, and facilitate effective communication between stakeholders at all levels.
- Provide guidance, mentorship, and support to junior analysts and paralegals, nurturing a collaborative team culture focused on shared success.
- Leverage cutting-edge legal technology platforms for contract analysis, data reconciliation, and workflow automation to optimise operational outcomes.
- Champion digital transformation initiatives by encouraging adoption of new legal tech tools among team members and supporting ongoing training efforts.
What you bring:
To excel as a Legal Operations Executive, you will bring not only academic credentials but also practical experience gained from roles involving legal operations or contract management—ideally within sectors such as financial services. Your background should demonstrate your capacity for managing complex workflows while maintaining high standards of accuracy.Strong interpersonal skills are vital as you will interact regularly with colleagues at all levels as well as external clients.
You would possess the following:
- Bachelor’s degree in Law or a related field is essential; candidates with an LLB qualification are highly regarded for this position.
- Demonstrated experience of 1-3 years in legal operations, project or contract management or within the financial services industry is required.
- Interpret data effectively while your familiarity with modern legal tech tools positions you as an advocate for digital transformation within the team.
- Exceptional organisational abilities combined with clear written and verbal communication skills are necessary for effective stakeholder engagement.
- Meticulous attention to detail paired with analytical thinking enables accurate handling of complex documentation and data sets.
- Familiarity with Microsoft Excel as well as proficiency in using legal technology platforms and document management systems is expected.
- A collaborative mindset with proven ability to provide guidance or mentorship within diverse teams enhances overall group performance.
- Experience supporting process improvement initiatives or developing standard operating procedures is advantageous for this role.
- Comfortable working in a hybrid environment that balances remote flexibility with regular in-office collaboration sessions.
- Ability to coordinate multiple tasks simultaneously while maintaining composure under pressure ensures consistent delivery against deadlines.
What sets this company apart:
This organisation stands out as part of an internationally respected network known for its commitment to delivering high-quality alternative legal services on a global scale. Employees benefit from being part of a forward-thinking company that places significant emphasis on professional development through access to training opportunities and exposure to cutting-edge technology solutions.The workplace culture is built around inclusivity, teamwork, and mutual respect—ensuring every individual feels valued regardless of their background or level of experience. Flexible hybrid working arrangements allow employees greater autonomy over their schedules while still benefiting from face-to-face collaboration when needed.
Comprehensive benefits packages underscore the company’s dedication to employee wellbeing. With a focus on continuous improvement both internally and externally, this employer offers an environment where your contributions can have real impact on clients’ success stories worldwide.
What's next:
If you are ready to take your career in legal operations to new heights within an inclusive global environment that values your expertise—this is your moment!
Apply today by clicking on the link provided—your next rewarding career move awaits.
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn BhdBusiness Registration Number : 729828-T
Licence Number : JTKSM 423C