Internship For HR Advisor (Mandarin Speaker)

• Fluency in Mandarin (written and spoken) would be an advantage.
• Excellent Communication Skills
• Diagnostic and investigation skills
• Advocacy and inquiry – able to ask purposeful questions
• Strong knowledge of the HR Operations model as well as HR Systems
• Problem Solving and decision-making Skills
• Stakeholder management skills
• Ability to work on cases with minimal supervision
• Ability to work as a team with a One HR team mindset (across HR Operations, COE and Country HR)
• The ability to coach and offer advice/alternatives (look beyond situation at hand) when presented with dilemmas
• Skills in having effective contracting conversations with the ability to manage expectations especially when faced with obstacles/delays to process execution.
• Stakeholder management skills (with employees as well as across Country HR, COE, other Stakeholders, HRO teams, etc) with the intent to link up various skillsets/knowledge and optimize resources for common goals.
• Proven ability to prioritize and deliver to deadlines in a fast-paced environment
• Ability to make effective decisions with limited amount of information
• Experience in providing HR Operations support to China would be an advantage
• Advanced excel skill/macro skill would be an advantage.

Additional Information:

• Location: Cyberjaya, Selangor | Sunway (Starting July 2026 onwards)
• Contract Duration: 12 months
• Working Hours: Monday - Friday, 9am - 6pm
• Salary Offered: RM 3,200 + RM 500 language allowances
• Support employees, line managers and local HR on simple to medium complexity HR related matters (e.g. policy/process related queries, staff benefits/entitlements, resourcing (staff movements, progressions).
• Liaise with HR experts (teams within HR Operations, COE’s, Country HR) where required to help create/develop fit for purpose solutions to the stakeholders. This includes performing data/trends analysis to provide proactive, predictive and preventive interventions from an Operations perspective.
• Using HR Operations Salesforce case management system to document and manage requests, ensuring that all official correspondence associated with requests are documented – and cases are seen through to completion.
• Responsible for delivering HR support to employees and other stakeholders; supporting them with HR-related cases.
• Provide seamless end-to-end resolution of HR queries to employees and stakeholders. Queries may include, but not limited to: Exit/Transfer/Leaving management; staff benefits/entitlements, Policy guidance; Process expertise, etc.
• Apply policies to requests, including determining exceptions.
• EPF
• SOCSO
• EIS
• Medical Insurance