AM, HRIS (Workday)
Your role ensures solutions align with global standards and architecture, while providing efficient user support and training.
Key Skills: Workday system configuration, Incident and change management, End-user support, Training delivery, Workday integration (optional)
What you'll do:
- Provide Level 2 support to resolve system-related issues, ensuring adherence to SLA targets.
- Manage and deliver Incident and Change Requests within target resolution times.
- Perform system configuration, customization, and monitor system notifications.
- Support end-users to improve HRIS platform proficiency and assist in executing proof of concepts for new Change Requests.
- Deliver system and process training across several APAC business partners as needed.
- Escalate and collaborate with vendors for HRIS issues and system customization requests.
What you bring:
- Degree in IT or any equivalent.
- Experience in regional or global large scale solution/system support for Workday.
- Experience in Workday Configuration is an added advantage.
- Prior exposure to Workday as a support function or end-user is an added advantage.
- Strong self-discipline, accountability, and communication skills.
What sets this company apart:
The shared services firm has a remarkable reputation in its industry as the leading industry leader and great value is placed on their technology. The size of business, scope of offer, and the opportunity to drive your career forward all add up to a great place to work.
If you have what it takes, is passionate and want to elevate yourself, this shared services firm is an excellent opportunity to work with an industry leader that is constantly breaking new ground. Great career opportunities await the right person in this exciting AM, HRIS role.
What's next:
Ready for a career that skyrockets your professional development? Apply now!
Apply today by sending your latest CV to Eugene.Lim@robertwalters.com.my !
Do note that we will only be in touch if your application is shortlisted.
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