Customer Service Manager(Mandarin Speaker)
Goldenhome Malaysia Sdn Bhd Petaling Jaya Full-time
Proficient in Mandarin is preferred (in order to communicate effectively with customers).
- 3-5 years of experience in business development.
- Strong business acumen and the ability to identify market opportunities.
- Excellent communication, negotiation and persuasion skills.
- Ability to process customer information and make efficient use of inventory.
- 5+1 days a week (one day working from home) with one day off per week.
- Strategic Business Growth and Planning – Develop and execute high-level commercial strategies that align with the company's long-term vision to ensure sustainable revenue growth and market expansion.
- Market Expansion and Strategic Partnerships – Identify, evaluate, and build high-value partnerships, joint ventures, and strategic alliances to drive business expansion and competitive advantage.
- Cross-Functional Leadership and Team Management – Lead and coach commercial development teams, foster a high-performance culture, and ensure that sales, marketing, and product teams are aligned with company goals.
- Financial and Risk Management – Oversee the budgeting, revenue forecasting, and profitability analysis of the business plan while proactively identifying and mitigating potential business risks.
- Innovation & Competitive Strategy – Continuously evaluate market trends, customer needs, and emerging technologies to drive innovation and ensure the company remains a market leader.
- Competitive salaries and performance-based incentives.
- Opportunities for professional and professional development.
- A creative and supportive work environment.
- Participate in prestigious projects with a focus on innovative design solutions.
- Annual leave, medical and hospital leave, EPF / SOCSO / PCB.
As White Sdn. Bhd.Kuala Lumpur, 11 km from Petaling Jaya
will be on the front line of their support service, a dedicated resource to assist Australian customers with managing the day-to-day requirements of their portfolio of energy accounts.
KEY RESPONSIBILITIES
• Deliver prompt, professional responses to all customer...
Manpower Staffing Services (Malaysia) Sdn. Bhd.Kuala Lumpur, 11 km from Petaling Jaya
for providing customer service support via incoming calls for brand’s customers and to manage escalations.
• Managing and monitoring social medial platforms
• Replying email within TAT timeline
• Handling day to day escalation from customers.
You can connect...
Malaya Optical Uptown Sdn BhdSubang Jaya, 5 km from Petaling Jaya
Working in retail means that you need to be able to work as part of a team, no matter how big or small.
• Computer Literate
• Willing to work in Shifts
• Customer service.
• Trustworthiness and responsibility.
• Time management.
• Problem solving...