Customer Service Manager Jobs in Petaling Jaya
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Search Results - Customer Service Manager Jobs in Petaling Jaya
VHR Consultancy-Petaling Jaya
performance metricsIdentify process improvement opportunities to enhance efficiency and customer experienceProvide coaching, guidance, and training to team membersRequirementsProven experience in customer service, order management, or sales support...
C.H. Robinson Worldwide-Petaling Jaya
A global logistics provider is seeking a Manager of Service Delivery in Malaysia. This role focuses on executing service delivery strategies while ensuring customer satisfaction and operational excellence. Key responsibilities include leading a team...
Hunters International Sdn Bhd-Petaling Jaya
Customer Care Executive - 12 Months Contract (Engineering) Job Openings: Customer Care Executive - 12 Months Contract (Engineering)About the job About the company:Our client is leading the digital transformation of energy management and automation...
C.H. Robinson Worldwide-Petaling Jaya
R46939C.H. Robinson is seeking a Manager Service Delivery to ensure the execution of the Service Delivery strategy for an assigned customer or customer portfolio, in line with customer SLAs and expectations.
In this key position, you will be responsible...
Hunters International Sdn Bhd-Petaling Jaya
A leading technology solutions company seeks a Customer Care Executive for a 12-month contract in Petaling Jaya, Malaysia. Responsibilities include providing pre-sales and post-sales support, managing customer queries, and processing orders...
Hong Leong Asset Management-Petaling Jaya
Marketing, or any equivalent.
• Minimum 1 year of working experience in unit trust industry, experience in customer services/call centre/sales/front office related jobs.
• Possessing FiMM Unit Trust license is an added advantage.
• Proficiency in Microsoft...
GrabTaxi Holdings Pte. Ltd.-Petaling Jaya
Tech Operations team is seeking a Senior Service Assurance Manager driving the Grab Total Quality and Incident Management strategy by developing and driving practices, tools and processes across the Grab Engineering teams.
This role will be working...
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Meta DAC Consultancy Sdn Bhd-Petaling Jaya
Minimum 1–2 years of experience in customer service, e-commerce operations, or support roles.
• Excellent verbal and written communication skills in Mandarin (华语); English is an advantage.
• Customer-first mindset with strong problem-solving...
ricebowl.my -
MVC Resources-Petaling Jaya
customer service and people management skills
• In-depth knowledge of escalation procedures, incident management, resource planning andother disciplines related to service delivery, e.g. ITIL principles
• At least 3 years of relevant professional...
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Manpower Staffing Services (Malaysia) Sdn. Bhd.-Petaling Jaya
Requirements
• Minimum 2–3 years of experience in outbound call centre leadership
• Experience managing a team of around 10 agents
• Banking / Financial services experience is required
Key Responsibilities
• Lead and manage a telesales team (up...
maukerja.my -
MVC Resources-Petaling Jaya
A renowned project management firm in Petaling Jaya seeks a skilled project manager to oversee end-to-end project delivery and enhance customer satisfaction. The ideal candidate will have a Bachelor’s degree and substantial experience in software...
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ENVO BPO SERVICES SDN BHD-Petaling Jaya
tasks as assigned.
Additional Responsibilities for Hong Kong Support Team Leaders
• Must be properly trained in email management and demonstrate strong proficiency in handling customer correspondence.
• Ensure professional escalation handling...
hiredly.com -
Hiredly X-Petaling Jaya
for critical incidents; coordinate resolution teams and drive post-incident reviews. Own service delivery performance, customer satisfaction, and continuous improvement initiatives. Prepare regular reports on service KPIs, incident updates, and project progress...
MVC Resources-Petaling Jaya
customer service and people management skills
• In-depth knowledge of escalation procedures, incident management, resource planning andother disciplines related to service delivery, e.g. ITIL principles
• At least 3 years of relevant professional...
Hunters International Sdn Bhd-Petaling Jaya
will be valuable.Solid experience in customer project and or services business environment.Entrepreneurial, capacity to structure a business strategy & give direction.Change management abilities and process driven approach with a continuous improvement mindset.Ability...
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