Senior Customer Service Representative
ES2000 STAFFING SDN BHD Petaling Jaya Full-time
Minimum Diploma or higher.
- Fluent in English
- Preferably with outspoken personality.
- Presentable outlook and personality.
- With Customer Service experience is added advantage
- Computer Literate
- Fresh graduate is encourage to apply too.
- Knowledge in Digital Media
- Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
- Well verse in digital media
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
- EPF, SOCSO included
- Min 12 Days Annual Leave per year
- We provide medical coverage, You may claim up to the limit of your position
- Bonus
- Overtime allowance
Tenlead Biotech International Holding Sdn. Bhd.Kuala Lumpur, 11 km from Petaling Jaya
Minimum SPM/Diploma in any field (fresh graduates are welcome).
• Fluent in Mandarin (spoken & written) and English – Mandarin is a must.
• Prior customer service experience is an advantage.
• Proficient in Microsoft Office and basic computer...
Global BlueKuala Lumpur, 11 km from Petaling Jaya
The Role
• Daily processing of emails, chats and calls within defined SLAs
• Provide customer support to both English and Chinese speaking markets
• Complaints Resolution
• Maintain quality and standards within customer service team...
TDCX (MY) Sdn. Bhd.Kuala Lumpur, 11 km from Petaling Jaya
and work efficiently in a fast-paced environment.
Job Summary:
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional...