AVP, HR Operations
Manpower Staffing Services (Malaysia) Sdn. Bhd. Kuala Lumpur Full-time
Minimum 9 years of relevant HR experience, with strong exposure to HR operations, preferably within banking, shared services, or large organisations.
- Proven experience in managing HR operational functions and leading teams.
- Bachelor’s degree in Human Resources, Business Administration, or related discipline.
- Good knowledge of Malaysian labour laws, employment regulations, and HR best practices.
- Preferably with experience in HR systems (e.g., Workday or equivalent) and HR analytics/reporting.
- Proficient in Microsoft Office tools, with a strong command of Microsoft Excel.
- Good leadership and people management capabilities.
- Ability to operate both strategically and operationally in a dynamic environment.
- Strong problem-solving and analytical skills with attention to detail.
- Effective stakeholder management and influencing skills, including engagement with senior leaders.
- High level of professionalism, integrity, and accountability.
- An effective team player with a proven ability to work collaboratively across all levels
- Strong communication and interpersonal skills.
- HR Operations, Service Delivery & Vendor Management
- Lead and manage the full spectrum of HR operations, including HR administration, onboarding/offboarding, employee records, and lifecycle processes.
- Ensure timely, accurate, and efficient delivery of HR services in line with defined service standards and business expectations.
- Oversee employee data management and administration in HR system (Workday), data integrity, reporting, and analytics to support reporting and/or informed decision-making.
- Collaborate with payroll team to ensure pay elements are accurately and timely updated in Workday for payroll processing.
- Manage and monitor third-party HR vendors and service providers to ensure service quality, compliance, and contractual obligations are met.
- 2. Workforce Operations Support
- Oversee workforce operations, including manpower planning coordination.
- Manage foreign worker employment processes, including work permits, renewals, and compliance with immigration regulations.
- Policy, Compliance & Governance
- Review, implement, and maintain HR policies and procedures in alignment with local labour laws, statutory requirements, and Group HR guidelines.
- Ensure compliance with regulatory requirements, including employment laws, audits, and internal governance standards.
- Coordinate and support internal and external audits, ensuring proper documentation and adherence to controls.
- Stakeholder & Business Partnership
- Partner with HR Business Partners, functional teams, and senior stakeholders to address operational HR needs and resolve employee-related matters.
- Provide advisory on HR operational practices, policies, and procedures.
- Build strong working relationships with internal stakeholders.
- Process Improvement & Transformation
- Drive continuous improvement initiatives to streamline HR processes, enhance efficiency, and improve employee experience.
- Identify gaps, risks, and opportunities in HR operations and implement sustainable solutions.
- Support HR transformation projects, including digitalisation and process standardisation.
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
Houzs Century Sdn BhdKuala Lumpur
development
• Exposure to full-spectrum HR operations
• Stable company in expansion phase
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