Business Development Manager

We are looking for a driven and results-oriented Business Development Manager to join our team and play a key role in driving business growth. This position offers the opportunity to lead a team, develop strategic partnerships, and contribute directly to achieving our sales targets.

Your contributions will be essential in expanding our customer base and strengthening our market presence.

Key Responsibilities

• Guide BD executives on prospecting, pitching, and closing.
• Coach on sales conversations, objection handling, and negotiation.
• Set weekly priorities, targets, and deal strategies.
• Uplift team capability (role-plays, pitch reviews, deal clinics.

• Build, manage, and forecast the sales pipeline.
• Ensure deal quality (right clients, right margins, right scope).
• Track KPIs: leads, conversion rate, deal value, win rate.
• Flag risks early and course-correct fast.

• Act as the primary commercial owner for assigned strategic accounts.
• Maintain senior-level relationships with key client stakeholders.
• Identify upsell, cross-sell, and expansion opportunities.
• Ensure client needs, scope, and expectations are aligned commercially.
• Support smooth collaboration between clients and internal delivery teams.
• Step in to manage commercial discussions, renewals, and escalations when required.

• Translate company growth strategy into actionable BD plans.
• Lead key pitches and high-value negotiations.
• Shape pitch narratives, pricing logic, and commercial structures.
• Collaborate with Strategy, Creative, and Ops to ensure pitch readiness.
• Own win/loss analysis and continuously improve pitch effectiveness.

• Build and maintain senior-level client relationships.
• Act as a trusted advisor to clients, selling outcomes not just services.
• Identify market trends, white-space opportunities, and new offerings.
• Represent KCS in industry events, partnerships, and networking.
• Minimum of 5 – 8 years experience in Business Development or Sales (agency or related industries preferred).
• Proven track record in closing mid- to high-value deals.
• Experience leading or mentoring a sales/BD team.
• Strong pitching, negotiation, and storytelling skills.
• Commercially sharp with strong margin and pricing awareness.
• Comfortable working cross-functionally in a fast-moving environment.
• Wide connections to MNCs, GLCs, and Medium Enterprise companies related preferred.

• Strategic thinker with hands-on execution ability.
• Strong listener: sells through understanding, not pressure.
• Confident but humble, persuasive but human.
• Resilient, accountable, and growth-driven.
• Believes in trust-based selling and long-term value creation.
• Problem solver and good negotiator.