Customer Service Executive
Talent Recruit Shah Alam
Company Background
We are representing our client, an established company in the transportation and logistics industry, in their search for a suitable candidate to join their team
Job Responsibilities:
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner.
- Coordinate with overseas agents on shipment consolidation (Air & Ocean).
- Work closely with the Operations team to ensure timely delivery of shipments.
- Follow up and resolve customer queries effectively.
- Identify customer needs, evaluate issues, and provide appropriate solutions.
Job Requirements:
- Diploma or Degree in any fields
- Minimum 3 years of customer service experience.
- Proficient in reading, writing, and speaking Mandarin (required for communication with China-based clients).
- Competent in MS Office applications (Outlook, Excel, Word).
- Ability to work under pressure.
- Strong communication, presentation skills, and team-oriented mindset.
Job details:
- Permanent employment
- Working hours: Mon-Sat(9.00am-6.00pm)
Qualified and interested candidates may apply online and only shortlisted candidates will be notified.
AM Sales & Marketing Sdn BhdPetaling Jaya, 9 km from Shah Alam
systems, and Microsoft Office Suite.
• Positive attitude and adaptability in a fast-paced environment.
Position Overview:
We are looking for a passionate and customer-focused individual to join our team as a Customer Service Executive. The ideal...
Agensi Pekerjaan Mango Global Technologies Sdn BhdKuala Lumpur, 19 km from Shah Alam
in Mandarin
• Hotel industry experience is mandatory
• Preferred experience in:
• Front Office
• Reservation
• Hotel Customer Service
• Candidates without hotel experience will not be processed by operations team
You can connect with me directly...
ParcelDailyKlang, 11 km from Shah Alam
Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat.
• Provide "Total Service" to our value customers.
• Maintain in-depth knowledge of company products, services, and policies to provide...