[ref. c25353801] Receivable Operation Lead

• We are looking for a proactive and analytical Accounts Receivables Assistant Manager to support and optimize our receivables process in the financial services industry. This role not only involves managing collections and customer accounts but also focuses on analyzing payment trends, assigning accounts strategically to appropriate internal or external teams, and continuously improving the company's collection performance.

• Bachelor's Degree in Accounting, Finance, or related field.
• Minimum 3–5 years of experience in Accounts Receivable or Credit Control, preferably within financial services.
• Strong understanding of loan or financing product collections and customer repayment behavior.
• Experience working with internal collection teams, legal processes, and third-party agencies.
• Strong analytical skills and ability to translate data into actionable strategies.
• Proficient in Microsoft Excel and familiar with accounting/finance systems (e.g., SQL, SAP, Oracle).
• Good interpersonal, negotiation, and communication skills.

• Experience in scaling up collection processes through automation or third-party integration.
• Familiarity with regulatory requirements (e.g., BNM, AMLA) related to collections and financial reporting.
• Strong project and stakeholder management skills.

• Oversee day-to-day Accounts Receivable operations, ensuring compliance with financial standards and internal policies.• Analyze customer payment behavior, trends, and patterns to identify risk accounts and recommend strategic action.
• Classify and assign overdue accounts to the appropriate department:
• Internal Collections Team – for standard follow-up
• Litigation Process – for legal escalation
• Efficient Third-Party Collectors – for outsourcing and recovery
• Develop and monitor collection strategies to maximize recovery and reduce bad debt.
• Track and evaluate the effectiveness of each channel (internal, legal, external) and recommend process improvements.
• Support cash flow management by forecasting receivables and improving collection cycle time.
• Collaborate with Sales, Operations, and Legal teams to resolve disputes or facilitate escalated collections.
• Supervise and guide AR staff in daily activities and ensure all records are accurate and up to date.
• Prepare AR reports and any relevant reports, dashboards, and insights for management decision-making.
• Contribute to the development of AR policies and automation efforts to scale up collections efficiently.• Coordination and communication with external officers, government agencies, and relevant regulatory or enforcement authorities to ensure compliance and support legal or recovery actions when needed.
• Flexible and prepared to undertake any ad-hoc tasks or special assignments as directed b

Max 6500 depands experience