Operations Manager

OPERATIONS MANAGER (FASHION & FOOTWEAR)

KEY RESPONSIBILITIES:

• Oversee and manage the performance, staffing, and operations of our retail stores in Tokyo and Southeast Asia.
• Supervise and guide sales team to meet and exceed KPIs and ensure brand consistency.
• Source, negotiate, and manage consignment and wholesale partnerships across key markets.

• Monitor and manage e-commerce performance across multiple platforms (e.g., Shopify, Shopee, Tmall, etc.).
• Coordinate with fulfilment teams to ensure seamless customer experience.

• Manage inventory levels across multiple warehouses in Asia (Malaysia, Japan, China).
• Streamline inbound and outbound processes, ensure efficient use of inventory, monitor stock movement, and ensure accurate stock reporting.

• Identify and open new market opportunities through collaborations, partnerships, retail placements, or distribution.
• Build and maintain long-term relationships with key stakeholders, distributors, agents, and retailers in all markets.
• Act as brand ambassador to expand visibility and credibility in new regions.

• Expected to travel frequently to Japan, SEA, and China.
• Open to being based in Tokyo for extended periods (1-month intervals or longer as required).

REQUIREMENTS:

• Minimum 5 years’ experience in operations within the fashion or retail industry.
• Strong understanding of retail, e-commerce, logistics, and wholesale dynamics.
• Bilingual proficiency in English & Mandrn (spoken & written).
• Highly independent, proactive, and resourceful — able to make decisions in a fast-paced environment.
• Strong leadership, negotiation, and project management skills.
• Passionate about streetwear, fashion, and youth culture.
• Comfortable working remotely and across time zones.

WHAT YOU’LL GET:

• A front-row seat to grow a culture-led fashion brand with global ambitions.
• Opportunities to travel and work with teams across Asia.
• A creative, youthful, and agile team environment.
• Medical claims and travel insurance, health screening subsidies, optical subsidies
• Performance incentives, sales commissions