Assistant Operations Manager
The Cool (Malaysia) Sdn Bhd Klang Full-time
Minimum 3–5 years experience in HVAC / Refrigeration / Service Operations
- Experience in handling maintenance, installation, and troubleshooting
- Prior supervisory or team lead experience is an added advantage
- Strong knowledge of HVAC systems (air-conditioning, chillers, refrigeration units)
- Ability to troubleshoot and provide technical guidance to technicians
- Familiar with preventive maintenance and service procedures
- Oversee daily HVAC service operations including maintenance, breakdown, installation, and commissioning
- Ensure all service jobs are completed within agreed timelines and service standards (SLA)
- Plan and manage job scheduling, technician deployment, and resource allocation
- Supervise, lead, and support service technicians and supervisors
- Monitor staff performance, attendance, discipline, and productivity
- Provide coaching, technical guidance, and on-the-job training
- Track service KPIs such as response time, job completion rate, and customer satisfaction
- Analyze performance data and implement corrective actions for improvement
- Ensure department targets are achieved consistently
- Handle customer inquiries, complaints, and escalations professionally
- Maintain strong relationships with key clients and ensure high service satisfaction
- Conduct follow-ups on service jobs and customer feedback
- Coordinate with sales and project teams for installation and project execution
- Ensure all works comply with technical standards and safety requirements
- Annual Leave
- Medical and Hospitalisation Leave
- EPF
- SOCSO
- EIS
- Medical Insurance
- Training Provided
- Allowance Provided
- Overtime Pay
- 5 Working Days
Nova Solar Energy Sdn BhdSubang Jaya, 16 km from Klang
and executing project delivery across the Company’s solar EPC operations.
The Operations Manager is accountable for:
End-to-end execution of all solar projects
Manpower deployment, scheduling, and coordination
Site performance, quality, and delivery timelines...
Synergy Staffing Sdn BhdKlang
Diploma or Degree in Engineering, Manufacturing, Operations Management, or related field
• At least 5–8 years of working experience in factory or manufacturing operations
• Minimum 3 years in a managerial or supervisory role
• Experience...
SMART LEGACY SDN BHDKuala Lumpur, 30 km from Klang
Handle disciplinary issues, conducting annual review and confirmation of staff.
14. Constantly review, evaluate operations/procedures and suggest improvements to the management.
15. Report on management regarding sales results and productivity...