Service Advisor
Motoplex Petaling Jaya Full-time
Minimum possess SPM or higher education
- Fresh graduate are welcome to apply
- Able speak and write in English and Bahasa Malaysia
- Good social skills
- Good communication and liaison
- Able to work under pressure
- Have knowledge in automotive is an added advantage
- Have experience in service advisor is an added advantage
- To provide customer service to a high standard by maintaining all the policies developed and set by the Dealership
- To assist customers in setting appointments
- To attend, advise & explain to customers on what should be done to their vehicle to maintain good performance
- To support all team members in the Dealership by liasing on all customer matters (Internal and External)
- To work closely with Technicians ensuring smooth daily operation
- Arrangement of service & repair works for technicians
- To provide the highest level of service to customers booking their Motorcycles in for Mechanical Repair and Service Maintenance.
- To participate in the achievement of Retail, Internal, Trade and Warranty labour sales volume, and productive efficiency to planned targets.
- To participate in the marketing of the Service Department through effective promotions and customer contact to enhance the reputation of the Dealership.
- Bonus ( depends on performance )
- Medical benefits
- Provident fund and social insurance
- Annual leave
- Overtime allowance
- Job training
- Upgrade opportunities
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