Sales Coordinator (Telesales)

This role requires excellent communication skills, a proactive approach, and a strong commitment to achieving sales targets.

• Tele-sales Activities:
• Conduct outbound calls to prospective and existing customers to promote products/services and generate leads.
• Handle inbound sales inquiries and provide accurate information about products, pricing, and availability.
• Follow up on leads generated from various marketing campaigns.
• Achieve daily, weekly, and monthly sales targets.
• Sales Support:
• Assist the sales team in preparing sales proposals, presentations, and contracts.
• Maintain and update customer databases and sales records in the CRM system.
• Coordinate with other departments (e.g., marketing, operations) to ensure smooth sales processes.
• Prepare sales reports and analyze sales data to identify trends and opportunities.
• Customer Relationship Management:
• Build and maintain strong relationships with customers through regular communication.
• Address customer inquiries, resolve issues, and provide excellent customer service.
• Gather customer feedback and relay it to the relevant teams for product/service improvement.

• Mandarin speaking candidates are highly encouraged to apply!
• Proven experience in a sales coordinator or tele-sales role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a customer-centric approach.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CRM software (e.g., Salesforce, HubSpot) is a plus.
• High school diploma or equivalent; a bachelor's degree in business or a related field is preferred.

• Communication: Clear, concise, and persuasive communication.
• Sales Acumen: Understanding of sales principles and techniques.
• Organization: Strong organizational and time management skills.
• Problem-solving: Ability to identify and resolve customer issues effectively.
• Adaptability: Ability to adapt to changing priorities and sales strategies.