Indoor Sales Coordinator

apartmentPao Yeang Sdn Bhd placeKuala Lumpur scheduleFull-time calendar_month 
The Indoor Sales Coordinator is responsible for supporting the sales team in achieving revenue goals by handling customer inquiries, preparing quotations, processing orders, and coordinating with internal departments to ensure smooth sales operations.

This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with both customers and colleagues.

  • Proven experience in sales coordination, customer service, or administrative support (1–3 years preferred).
  • Strong communication and interpersonal skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM systems.
  • Good organizational skills with ability to multitask and meet deadlines.
  • Attention to detail and accuracy in handling orders and documentation.
  • Customer-focused mindset with problem-solving abilities.
  • Ability to work independently and as part of a team.
Key Responsibilities
  • Handle incoming customer inquiries via phone, email, or walk-in.
  • Prepare and follow up on quotations, sales proposals, and tenders.
  • Process sales orders accurately and ensure timely delivery coordination.
  • Maintain and update customer records in the CRM or sales system.
  • Coordinate with logistics, procurement, and finance departments to ensure smooth order fulfillment.
  • Provide administrative support to the sales team including preparing reports and tracking sales performance.
  • Assist in resolving customer complaints or issues promptly.
  • Support sales campaigns, promotions, and marketing activities when required.
  • Ensure compliance with company policies and procedures in all sales-related activitie
  • Basic Salary and Year End Bonus
  • EPF and Socso Provided
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