[ref. r09655721] Mandarin Customer Service [Immediate Hiring]

apartmentIGT Services And Technologies KL Sdn Bhd placeShah Alam scheduleFull-time calendar_month 

Must be able to converse fluently using Mandarin and English

  • Must be able to read & write Traditional Mandarin word
  • Education: SPM, UEC, O-level or; and above
  • Working Hours: 24/7 Rotational Shift - 5 days working
  • Preferred to have six months or more of customer service experience
  • Fresh graduates are also encouraged to apply
  • Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
  • Maintain good communication and cooperation with relevant departments
  • To exceed customers' expectations in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements and SLA.
  • KPI incentives
  • Transportation allowances
  • 14 days AL; 14 days ML, 60 days Hospitalization leave
  • EPF, SOCSO
  • Health and life insurance
  • Medical Claim
  • Corporate deals
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