Customer Service Officer (Inbound Call)
Cretev Sdn Bhd Kuala Lumpur Full-time
Possess at least a Secondary/SPM/'O' Level qualification.
- Open to fresh graduates and entry-level candidates seeking to begin their career in customer service.
- Excellent communication skills in both English and Bahasa Malaysia, with the ability to articulate clearly and professionally over the phone.
- Demonstrated ability to actively listen to customer concerns, analyze the issues, and provide appropriate solutions or escalate as necessary.
- Commitment to providing exceptional customer service and maintaining a positive attitude in a fast-paced call center environment.
- Answer incoming calls and provide information, assistance, or support to customers in a professional and courteous manner.
- Listen attentively to customer inquiries and complaints, demonstrating empathy and understanding to address their needs effectively.
- Resolve customer issues by clarifying problems, researching answers, and providing solutions or alternatives, escalating complex issues to appropriate personnel when necessary.
- Annual Leave
- EPF
- Health Insurance
- Medical Leave
- SOCSO
Agensi Pekerjaan Mango Global Technologies Sdn BhdKuala Lumpur
Skills & Qualifications:
• Diploma or higher education preferred.
• Minimum 1 Year Experience in Customer Service.
• No late night shifts
• Strong written and verbal communication skills in Mandarin
• Skills Required: Customer Service, Mandarin...
Swarovski Global BusinessKuala Lumpur
At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Junior Customer Service Specialist Thai Speaker where you will get a chance to work in a rewarding role within a diverse...
Avexis Solution Sdn BhdAmpang Jaya, 8 km from Kuala Lumpur
Fresh graduates are encouraged to apply.
• Minimum education: SPM and above
• Required language(s): Mandarin, English
• Required skills: Customer Service, IT Support, Mandarin Speaker
• Willing to work rotating shifts, if applicable
• Willing...