Senior Executive, Global Corporate Sales
Malaysia Aviation Group Klang Full-time
Qualification & Working Experience
- Bachelor’s degree in Business Administration, Marketing, or a related field. Aviation Management or Sales Management is a plus.
- Minimum 3 years working experience in corporate sales roles within Aviation or Hospitality Industry.
- Experience in the development of presentations, policies and procedures using Microsoft office.
- Strong understanding of the corporate sector, including business culture, regulatory environment, and market trends.
- Proven track record of achieving sales targets and supporting the management of a sales pipeline.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
- Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
- Willing to work in a fast-paced environment and able to attend client meetings and respond to inquiries across different time zones.
- Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.
- Support the management, retention, and growth of global corporate accounts in line with the global corporate sales objectives and revenue targets.
- Assist in prospecting, qualifying, and developing new business opportunities across global corporate accounts and related travel management partners.
- Prepare and coordinate RFIs, RFPs, tenders, commercial proposals, and supporting documentation in a timely and accurate manner.
- Support contract implementation activities, including internal coordination for fare filing, account setup, ticketing instructions, and servicing requirements.
- Analyse account performance, revenue contribution, market share, and travel behaviour to identify trends, risks, and growth opportunities.
- Prepare regular account reviews, sales reports, customer presentations, and commercial updates for internal and external stakeholders.
- Maintain strong working relationships with corporate clients, procurement teams, and TMCs to support account servicing and retention.
- Coordinate closely with internal stakeholders across commercial and operational functions to ensure smooth delivery of agreed account commitments.
- Gather and share market intelligence, competitor developments, and customer insights to support commercial planning and negotiation strategies.
- Maintain accurate account records, contract trackers, opportunity pipelines, and follow-up actions to ensure strong commercial discipline and execution.
- Assist in resolving account-related issues and follow through on customer requests, service gaps, and commercial actions in a timely manner.
- Ensure compliance with company policies, commercial guidelines, delegated authority limits, and applicable contractual requirements.
- Manager, Global Corporate Sales
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