Operations Specialist

Job Requirements :

• Diploma or above (any related field).
• Fresh graduates / no experience are welcome — training will be provided.
• Basic knowledge of Microsoft Excel and Google Sheets.
• Familiar with email communication (Outlook).
• Familiar with Data Entry
• Familiar with Finance & Banking Industry
• Able to multitask, organized, and detail-oriented.
• Good communication skills in Bahasa Melayu and English.
• Able to work independently and as part of a team.

Working Details :

• Working Location: Ara Damansara
• Working Days: Monday – Friday
• Office Hours: 9.00am – 6.00pm

Job Responsibilities :

• Manage daily operations to ensure orders are processed smoothly and on time.
• Coordinate with internal teams, merchants, and finance for order confirmation, claims, and payments.
• Monitor order status, voucher issuance, and stock availability to avoid delays and errors.
• Update and check data using Microsoft Excel and Google Sheets to ensure accuracy.
• Review transaction reports and follow up on any discrepancies.
• Handle operational issues and provide solutions in a timely manner.
• Assist in system testing and support new system implementation when required.
• Maintain proper documentation and records for tracking and audit purposes.
• Prepare simple operational reports for management review.
• Ensure all tasks follow company procedures and timelines.
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS