Customer Service
Nefful (M) Sdn Bhd Kuala Lumpur Full-time
Possessed commanding Mandarin & English languages in both written and verbal.
- We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients
- At least 1 year(s) of working experience in the related field is required for this position.
- Knowledge of MS Excel &Word
- Willing to work multitask and able to work independently and with minimal supervision.
- Full-Time position(s) available.
- Working Hours: 9.50 am-7 pm (Monday to Friday)
- Working Hours: 12.50 pm-5 pm Saturday (Alternate).
- Communicate with customers via phone, email & face to face.
- Provide knowledgeable answers to questions about product, pricing, and availability.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Maintain customer databases.
- Communicate and coordinate with internal departments.
- Provide feedback on the efficiency of the customer service process.
- Preparation of daily/monthly/annual reports.
- Excellent computer skills and Excel spreadsheet experience
- Overtime pay
- Opportunity to be promoted
Mindpec Solutions Sdn BhdKuala Lumpur
Job Title: Customer Service Representative – Traditional Mandarin Speaker (Local Malaysian)
Location: permanent WFH
Joining Date: 16 June 2025
Job Overview:
We are hiring a dedicated and professional Customer Service Representative who...
ParcelDailyAmpang Jaya, 8 km from Kuala Lumpur
Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat.
• Provide "Total Service" to our value customers.
• Maintain in-depth knowledge of company products, services, and policies to provide...
Kuala Lumpur
project completion.
• Provide excellent customer service and develop strategies to enhance customer satisfaction.
• Oversee the validation, follow-up, solution verification, and escalation processes for all identified defects.
• Coordinate schedules...