Customer Service Executive
Manpower Staffing Services (Malaysia) Sdn. Bhd. Kuala Lumpur
A Customer Service Executive is responsible for handling customer inquiries and ensuring a positive service experience. This role involves responding to questions via phone, email, or chat, providing accurate information, and resolving complaints in a professional and timely manner.
The executive also maintains records of customer interactions, follows up on issues, and collaborates with internal teams to deliver effective solutions.
Candidates should have strong communication and problem-solving skills, with a customer-focused mindset and the ability to work in a fast-paced environment. A minimum qualification of SPM, Diploma, or Degree is typically required, and prior experience in customer service is an advantage.Overall, this role is key to maintaining customer satisfaction and building long-term relationships with clients.
A Customer Service Executive is responsible for handling customer inquiries and ensuring a positive service experience. This role involves responding to questions via phone, email, or chat, providing accurate information, and resolving complaints in a professional and timely manner.The executive also maintains records of customer interactions, follows up on issues, and collaborates with internal teams to deliver effective solutions.
Candidates should have strong communication and problem-solving skills, with a customer-focused mindset and the ability to work in a fast-paced environment. A minimum qualification of SPM, Diploma, or Degree is typically required, and prior experience in customer service is an advantage.Overall, this role is key to maintaining customer satisfaction and building long-term relationships with clients.
- EPF
- SOCSO
- EIS
- Annual Leave
- Medical and Hospitalisation Leave
- Annual Bonus
- Medical Insurance
- Training Provided
- Allowance Provided
- Overtime Pay
Telecontinent Sdn BhdKuala Lumpur
with inquiries, complaints, plan information, and service requests.
• Troubleshoot basic technical or service-related issues.
• Update customer information accurately in the system.
Operation Hours
9:00am-6:00pm (8 working hours and 1 hour meal break)
5. ..
WCH SAFETY TRADINGKuala Lumpur
Customer Service Executive (Malaysia)
Stable Income | Flexible Work | Growth Opportunity
Are you someone who enjoys communicating with people and solving problems?
We are a fast-growing regional company expanding our operations in Malaysia...
TL Nexus BerhadAmpang Jaya, 8 km from Kuala Lumpur
Diploma or degree in Business, Communications, or a related field
• 1–3 years of customer service experience preferred
• Able to communicate in English and Chinese, spoken and written
• Detail oriented, organized, and customer focused...