Customer Service Executive (Treatment Coordinator)
Clear Aligners III Sdn Bhd Kuala Lumpur Full-time
Good verbal and written communication skills in Bahasa Malaysia, Mandarin and English. Prefer Mandarin speaking candidates as Customer Service Executives will have to deal with Mandarin-speaking clients.
- Minimum 2 years of related working experience
- Possess minimum education level, Diploma in related field
- Able to work in a multi-cultural environment and with people of all levels
- Meticulous and possess positive attitude
- Good sense of urgency
- Flexible and adaptable
- Proficient in computer skills - MS Word, Power Point, Excel
- Make calls to customers to explain treatment guidance.
- Update and keep track of customers’ status.
- Resolve customers’ complaints and enquiries by establishing strong rapport with customers through effective communications and problem resolution.
- Keep records of customer interactions, process customer accounts and file documents
- Liaison with customers on transport arrangement for goods delivery and generate delivery orders.
- Support all administrative issues, ie billing, monthly report.
- Perform other ad-hoc projects or duties as and when required.
- Performance bonus
- Medical and dental benefits
- Staff purchase discounts
Arvion Services Sdn BhdPetaling Jaya, 11 km from Kuala Lumpur
needed, and meet SLAs to maintain high levels of customer satisfaction.
• 5 working days in a week
• EPF & SOCSO
• Sick leave
• Annual leave
• Quarterly staff recognition and appreciation
• Stage: Customer Service Executive > Senior Customer Service...
The Makeover GuysPetaling Jaya, 11 km from Kuala Lumpur
As the Customer Service Executive at Cozyhomes (part of The Makeover Guys), you will be servicing both the homeowners and the tenants. You will be working on the top 1% handpicked homes in Malaysia. Your work will directly impact our business...
Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya, 11 km from Kuala Lumpur
experience in customer service is an advantage but not a requirement.
• Tech-Savvy – Basic knowledge of Microsoft Excel, Word, and general computer applications.
• Excellent Communicator – Strong interpersonal and communication skills are essential...