(Bahasa/English) Customer Service Executive
Agensi Pekerjaan JobScoper Sdn Bhd Petaling Jaya Full-time
Fresh Talent Welcome – Open to SPM, Diploma, or Degree holders, including fresh graduates.
- Bilingual Proficiency – Must be able to communicate effectively in both Mandarin and English, written and spoken.
- Customer-Focused Attitude – Previous experience in customer service is an advantage but not a requirement.
- Tech-Savvy – Basic knowledge of Microsoft Excel, Word, and general computer applications.
- Excellent Communicator – Strong interpersonal and communication skills are essential.
- Flexible Schedule – Willing to work on rotational shifts, including weekends or public holidays if required.
- Stable Workweek – 5-day work week with scheduled off days.
- Answer and Make Calls Professionally – Manage inbound and outbound calls in a courteous and efficient manner.
- Deliver Effective Solutions – Respond to customer queries with accurate and timely resolutions.
- Uphold Service Excellence – Strive to exceed customer expectations through high-quality service and support.
- Maintain Service Standards – Comply with company protocols and service guidelines at all times.
- Handle High Call Volumes – Stay calm and focused while managing a large number of customer interactions.
- Address Concerns Promptly – Investigate and resolve customer complaints, providing timely follow-up to ensure satisfaction.
- Document Interactions – Keep detailed and accurate records of all customer communications, account updates, and relevant documentation.
- Follow Protocols – Adhere to all internal communication processes, procedures, and company policies.
- Annual Leave & Medical Leave – For a balanced work-life.
- Comprehensive Training Provided – Learn and grow with us.
- KWSP & SOCSO Contributions – Full statutory benefits included.
- Convenient Location – Walking distance from LRT Ara Damansara Station.
Arvion Services Sdn BhdPetaling Jaya
needed, and meet SLAs to maintain high levels of customer satisfaction.
• 5 working days in a week
• EPF & SOCSO
• Sick leave
• Annual leave
• Quarterly staff recognition and appreciation
• Stage: Customer Service Executive > Senior Customer Service...
The Makeover GuysPetaling Jaya
As the Customer Service Executive at Cozyhomes (part of The Makeover Guys), you will be servicing both the homeowners and the tenants. You will be working on the top 1% handpicked homes in Malaysia. Your work will directly impact our business...
LPost Global Sdn BhdSubang Jaya, 5 km from Petaling Jaya
教育要求: 最低 SPM 或以上学历。
• 设备: 必须自备笔记本电脑。
• 语言能力: 流利的普通话(口语和书面);能用普通话交流的候选人优先。
• 性格特点: 性格外向,良好的沟通能力,细心和耐心。
• 技能要求: 基本的计算机技能,如 MS Office(Word、Excel)、电子邮件和云工具(如 Google Sheets)。
• 经验要求: 具有客户服务经验者优先,但也欢迎应届毕业生申请。
• 其他要求: 能够在以团队为导向的环境中工作,并适应快节奏的工作环境。