Branch Manager

apartmentSSE Group placeAlor Setar scheduleFull-time calendar_month 
Diploma in Business Administration, Management, or a related field.
  • Minimum of 2 years of experience in a managerial or supervisory role within the general and wholesale trading industry.
  • Proven leadership skills with the ability to effectively manage and motivate a team to achieve sales targets and operational goals.
  • Strong understanding of sales and marketing principles, with a demonstrated ability to develop and implement successful sales strategies.
  • Excellent customer service skills, with a focus on building and maintaining strong customer relationships.
  • Proficiency in decision-making, problem-solving, and conflict resolution.
  • Fluency in English, Bahasa Malaysia, and Mandarin, both written and verbal.
  • Ability to analyze market trends, identify opportunities for growth, and develop strategies to increase market share.
  • Experience in managing inventory, logistics, and supply chain operations within a wholesale trading environment.
  • Knowledge of financial management principles, including budgeting, cost control, and profitability analysis.
  • Oversee daily branch operations, ensuring efficiency and adherence to company policies and procedures.
  • Develop and implement sales and marketing strategies to achieve branch sales targets and expand the customer base.
  • Manage and motivate branch staff, providing training, coaching, and performance feedback to optimize team performance.
  • Maintain a strong focus on customer service, addressing customer inquiries and resolving complaints promptly and effectively.
  • Monitor branch financial performance, including sales revenue, expenses, and profitability, and take corrective action as needed.
  • Make strategic decisions related to branch operations, resource allocation, and customer service to maximize efficiency and profitability.
  • Ensure compliance with all relevant regulations and company policies, including safety, security, and inventory management.
  • Provide training
  • Annual Leave
  • EPF
  • SOCSO
  • Commission
  • Allowance
  • Bonus
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