Product Specialist (IT Healthcare) New

The successful candidate will also collaborate cross-functionally to support business growth, particularly in software services and outcome-driven revenue streams.

Job Responsibilities:

• Effectively differentiate the assigned product portfolio at various stages of the sales cycle, using approved sales and marketing materials to support customers in making informed purchasing decisions.
• Act as the subject matter expert for imaging IT systems, particularly PACS, VNA, RIS, and related solutions.
• Demonstrate strong understanding of HL7/DICOM standards and non-DICOM image formats.
• Possess advanced knowledge of DICOM integration and the ability to interface medical imaging modalities with our PACS systems.
• Analyze and troubleshoot HL7 interface message structures and collaborate with the technical team on interface solutions.
• Represent the company and promote products at medical conferences, trade shows, and technical exhibitions.
• Develop and maintain long-term relationships with key decision-makers in existing and new accounts to meet or exceed quarterly sales targets.
• Understand customer workflow requirements and design tailored solutions to meet their clinical and operational needs.
• Maintain a consultative sales approach, working closely with radiologists, clinicians, technologists, and IT administrators to ensure customer satisfaction and solution success

Job Requirements:

• Bachelor's Degree or higher in Computer Science, Information Technology, Electronics/Electrical Engineering, or related field.
• Minimum 5 years of experience in a related technical sales or product specialist role, preferably within the healthcare or medical imaging sector.
• Proficiency in Bahasa Malaysia, English, and Mandarin is required; strong English communication skills (written and verbal) are preferred.
• Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, and Access.
• Familiarity with imaging products such as VNA, PACS, Enterprise Viewers, Modalities, RIS, EMR, and reporting tools is an added advantage.
• Strong presentation and interpersonal skills with a consultative sales approach.
• Self-driven, result-oriented, and capable of working independently and as part of a team.
• Prior experience in dealing with healthcare institutions, radiology departments, or hospital IT environments is highly desirable.