Product Specialist (Leapmotor)
Cycle & Carriage Malaysia Holdings Shah Alam Full-time
Diploma or Degree holders are preferred; fresh graduates are encouraged to apply.
- Proven experience in customer service is an advantage.
- Positive, enthusiastic, and passionate about innovation in the personal transportation industry.
- Self-motivated with excellent time management skills and strong attention to detail.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet business-critical deadlines.
- Committed to ethical sales practices with a strong dedication to delivering results.
- Reliable team player with a strong sense of collaboration.
- Excellent communication skills in both the local language and English.
- Comprehensive knowledge of Leapmotor’s products and services, with a willingness to keep up to date on EV industry trends and local incentives.
- Starting monthly pay at RM3,350 + various of commissions + incentives and many more
- Welcome and engage walk-in customers to create a positive first impression.
- Drive sales through excellent service, deep product knowledge, and active promotion.
- Implement operational policies to meet customer needs and achieve brand objectives.
- Provide accurate product and EV incentive information to customers
- Manage sales process by prospecting, following up, maintaining pipelines, up to closures.
- Collect leads, arrange test drives, and qualify potential customers.
- Keep CRM updated with accurate sales, lead, and delivery data.
- Capture and publish content across social media platforms – customer testimonials, behind the scenes, car delivery moment, events and etc.
- Create scroll-stopping short videos and lifestyle content for TikTok, Instagram, XiaoHongShu, and YouTube Shorts.
- Engage with followers and respond to comments or messages where needed
- Insurance Coverage
- Dental Claim
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