Restaurant Manager

apartmentUmi Omakase Sdn. Bhd. placeKuala Lumpur scheduleFull-time calendar_month 

Languages: Proficiency in Mandarin is required to effectively communicate with our Mandarin-speaking customers.

  • Experience: Proven experience of 5 years or more as a Restaurant Manager or in a similar role, preferably within a Japanese restaurant or with a focus on Japanese cuisine and liquor.
  • Knowledge: In-depth knowledge of Japanese culinary techniques, ingredients, and traditional dishes. Familiarity with Japanese liquor, including sake, shochu, whisky, and champagne.
  • Management Skills: Experience in managing and training restaurant staff, scheduling, and performance management.
  • Compliance: Understanding of health and safety regulations, food safety standards, and liquor licensing requirements.
  • Leadership: Strong leadership and team management skills to motivate and guide staff.
  • Communication: Excellent verbal and written communication skills to interact with staff and customers.
Marketing and Promotion
  • Develop and execute marketing and promotional strategies to attract new customers and retain existing ones, focusing on the unique aspects of Japanese cuisine and liquor.
  • Coordinate with marketing teams to create and promote special events, seasonal menus, and new product offerings.
Customer Service
  • Provide exceptional customer service, addressing guest inquiries, concerns, and complaints with professionalism and urgency.
  • Create a welcoming atmosphere by interacting with guests, gathering feedback, and making improvements based on their experiences.
Leadership and Staff Management
  • Recruit, train, and mentor restaurant staff to ensure they are knowledgeable about Japanese cuisine, service standards, and liquor offerings.
  • Maintain a positive work environment by managing staff performance and motivating the team to provide excellent service.
Operational Oversight
  • Oversee day-to-day restaurant operations, including opening and closing procedures, to ensure smooth and efficient service.
  • Work closely with the kitchen team to ensure consistent food quality, presentation, and following Japanese culinary techniques.
Inventory Management
  • Manage inventory for food, beverages, and supplies, ensuring that high-quality Japanese ingredients and liquors are consistently available.
  • Monitor and control costs, including food and beverage costs, labor expenses, and other operational expenditures.
  • Commission Structure: Eligible for a commission based on achieving specific sales targets. Details will be discussed during the hiring process.
  • Performance Bonus: Eligible for a bonus based on overall performance.
  • Parking Allowance
  • Medical Allowance
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