Social Media Manager

About the Role

You'll work closely with our videographers, editors, and designers to bring ideas to life, while keeping clients informed through regular check-ins and monthly reporting.

This role suits someone who thrives on variety: one day you're crafting a content calendar, the next you're on-ground capturing Stories at a car launch. If you're equal parts organized and creative, and you genuinely enjoy the rhythm of social media, we want to hear from you.

Key Responsibilities

• Develop and maintain monthly content calendars aligned with client objectives, campaigns, and key dates
• Identify and adapt relevant trends (audio, formats, hooks) to fit brand identity — quickly, before the moment passes
• Brief and collaborate with videographers, editors, and designers; provide clear creative direction and feedback to elevate output
• QC all content with a critical; Pacing, hooks, transitions, audio, captions, visual polish

• Write captions and copy that stop the scroll. Punchy, on-brand, platform-appropriate
• Adapt tone and style across different clients while maintaining consistency within each brand
• Develop copy frameworks and caption banks for efficiency without sacrificing quality

• Monitor and respond to comments, DMs, and mentions promptly and on-brand
• Engage proactively to build community, not just manage it
• Escalate issues or opportunities to the client or internal team as needed

• Schedule and publish content using scheduling tools, optimizing for timing and platform best practices
• Maintain organized content pipelines and ensure nothing falls through the cracks

• QC all content before publishing — checking branding, copy accuracy, hashtags, tags, and visual standards
• Maintain brand guidelines and ensure consistency across all touchpoints

• Prepare and present monthly performance reports with insights, learnings, and actionable recommendations
• Prepare for weekly WIP check-ins with clients to align on priorities and surface feedback
• Translate data into "what's working, what's not, what we're trying next"

• Capture and post Instagram/TikTok Stories for events, shoots, or behind-the-scenes moments
• Attend on-ground events for real-time social coverage (primarily within Klang Valley)
• Execute quick edits or story shoots independently when required

• Creative obsession - keen eye for trends, angles and edits that work in social media. Break the brief
• Speed without sloppiness - turnaround fast without scaricing quality
• Ownership mentality - treat client's brand like your own brand, dont wait to be told
• Platform-native thinking 0 You understand that what works on TikTok doesn't work on LinkedIn. You adapt, not copy-paste.

Requirements

Must-haves:

• 3–5 years of experience managing social media accounts for brands (agency experience strongly preferred)
• Demonstrated ability to grow accounts through organic, trend-driven content — show us the results
• Sharp eye for content — you can identify what makes an edit, shot, or hook land (and what's missing when it doesn't)
• Strong copywriting skills in English (Bahasa Malaysia proficiency is a plus)
• Fast turnaround without sacrificing quality; comfortable with the pace of reactive, trend-based content
• Hands-on experience with content calendars, scheduling tools, and social analytics
• Comfortable capturing Stories, quick clips, and behind-the-scenes content on mobile
• Ability to work on-site and travel within Malaysia for events when required