Customer Service (Live Chat & Email) Basic up to 4.5k - Mass Hiring

apartmentAgensi Pekerjaan Asia Recruit Sdn Bhd placeKuala Lumpur scheduleFull-time calendar_month 
Good communication skills in English & Mandarin
  • SPM + 1 year Customer Service Experience
  • Diploma / Degree (fresh graduates) welcome to apply
  • Working days : Monday - Sunday (5 days work)
  • Working Hour: 24/7 (Each Shift 9 hours)
  • Location: KL Sentral
  • Provide customer service based live chat & email support to customers
  • Activate and engage with client/customer and provide accurate information
  • Record and update customers’ cases into the system and trackers following appropriate processes
  • Provide accurate and understandable information to all customers and support partners
  • Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
  • Ensure all follow ups are done in a timely manner
  • Basic up to RM4500 + Shift Allowance + KPI Allowances
  • EPF SOCSO
  • 5 Working days
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Language(s) Required: Mandarin, English and Bahasa Malaysia.  •  Minimum of 3 years’ experience in a customer service position.  •  Diploma / Bachelor’s Degree in Business Administration or any related field.  •  Good interpersonal skills...