Technical Support Engineer

apartmentMojomore placeShah Alam scheduleFull-time calendar_month 
Key Responsibilities
  • Identify customer needs and recommend appropriate HVAC products or solutions
  • Deliver technical presentations and product demonstrations
  • Perform selection, costing & detail quotations based on project specification related HVAC product.
  • Provide pre-sales and post-sales technical support
  • Assist in customizing products to meet client requirements
  • Work with engineering and product teams to relay customer feedback
  • Coordinate order processing & delivery logistic to meet customer expectation.
  • Maintain strong relationships with existing customer and ensure customer satisfaction

Job Requirements:

  • Open to candidates with a background in Technical or Mechanical Engineering
  • Familiar with 2D and/or 3D technical drawings (e.g., CAD software)
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