Technical Support Engineer

Requirements:

• Diploma or Degree in Engineering, Science, or related technical field
• Minimum 2–5 years experience in sales support
• Able to communicate confidently in Mandarin (spoken & written) for client communication
• Experience in quotation preparation and purchase order processing is an advantage
• Computer literate and comfortable with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Able to attend virtual meetings (Microsoft Teams / Google Meet)
• Must have own transport

Job Description:

• Attending and responding to customer enquiries promptly (email / phone / WhatsApp / WeChat)
• Understanding customer requirements and technical testing standards
• Preparing and issuing quotations accurately and timely
• Sourcing equipment, testing machines, materials, and outsourced testing services (local & overseas)
• Coordinating procurement, shipment, and delivery arrangements
• Following up closely with customers to secure and confirm orders
• Supporting sales team in achieving monthly targets
• Preparing weekly and monthly sales reports
• Maintaining ISO documentation and sales records

We are looking for someone who is:

• Pleasant, friendly, and enjoys communicating with people
• Detail-oriented and organized
• Proactive and able to work independently
• Willing to learn technical products and systems
• Strong problem-solving mindset
• Energetic, responsible, and team-oriented
• Comfortable working in a structured ISO environment
• Goal-oriented with a positive working attitude

Why Join Us?

We offer abalanced and modern working arrangement that supports both productivity and personal flexibility.

You will gain:

• Exposure to technical engineering products and international sourcing
• Structured training and career development opportunities
• Flexible working arrangement
• Stable working environment with clear processes
• Performance-based rewards and commission growth potential

• 5 Working Days
• Performance Bonus
• Training Provided
• Flexible Working Hours
• Desktop-based role
• Attractive sales commission
• Company phone provided
• Company Group Insurance