Technical Engineer (Mandarin)
Manpower Staffing Services (Malaysia) Sdn. Bhd. Kuala Lumpur Full-time
Role - Technical Engineer (Mandarin)
Location: KL Sentral
Working Hours – 9am to 6pm (Mon – Fri)
Intake – 11th August
Salary Range– RM4000 - 4500 + 600 KPI Allowance for Fresh IT/Computer Science graduates
Salary Range– RM5000 - 9000 + 600 KPI Allowance for Experienced- Candidate must possess at least a Diploma & above - Computer Science/Engineering / IT.
- Required language(s): Mandarin & English
- Fresh graduates who are interested to start their career in Microsoft products support are also encouraged to apply – Full Training Provided
- Normal working hours
- Represent Client and communicate with their customers.
- Effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction
- Document incidents, report customer suggestions and technical issues to Microsoft
- Respond to voice of customers, utilize Microsoft escalations and meet response, resolution, efficiency, productivity and utilization targets required by Microsoft business unit
- Communicate and collaborate with cross-group peers and Microsoft resources both proactively and reactively in order to identify and leverage the right resources to arrive at solutions to tough and hot problems
- Produce quality documentation and share with the appropriate team members and tech lead as appropriate
- 5 days working
- Fresh Graduates from IT/Computer Science are welcome to apply.
- EPF & SOCSO
- Medical leave
- Annual leave
- Rest & relax area.
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