Technical Engineer (Mandarin)

apartmentManpower Staffing Services (Malaysia) Sdn. Bhd. placeKuala Lumpur scheduleFull-time calendar_month 

Role - Technical Engineer (Mandarin)

Location: KL Sentral

Working Hours – 9am to 6pm (Mon – Fri)

Intake – 11th August

Salary Range– RM4000 - 4500 + 600 KPI Allowance for Fresh IT/Computer Science graduates

Salary Range– RM5000 - 9000 + 600 KPI Allowance for Experienced
  • Candidate must possess at least a Diploma & above - Computer Science/Engineering / IT.
  • Required language(s): Mandarin & English
  • Fresh graduates who are interested to start their career in Microsoft products support are also encouraged to apply – Full Training Provided
  • Normal working hours
  • Represent Client and communicate with their customers.
  • Effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction
  • Document incidents, report customer suggestions and technical issues to Microsoft
  • Respond to voice of customers, utilize Microsoft escalations and meet response, resolution, efficiency, productivity and utilization targets required by Microsoft business unit
  • Communicate and collaborate with cross-group peers and Microsoft resources both proactively and reactively in order to identify and leverage the right resources to arrive at solutions to tough and hot problems
  • Produce quality documentation and share with the appropriate team members and tech lead as appropriate
  • 5 days working
  • Fresh Graduates from IT/Computer Science are welcome to apply.
  • EPF & SOCSO
  • Medical leave
  • Annual leave
  • Rest & relax area.
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