Admin Assistant
Healers World Sdn Bhd Petaling Jaya Full-time
- Patient Scheduling & Coordination
- Manage and optimize patient appointments to ensure efficient clinic flow and operations.
- Documentation & Record Keeping
- Maintain accurate, confidential patient records and handle data entry, filing, printing, and general clerical tasks.
- Prepare reports, documentation, and manage courier, mailing, and photocopying services.
- Resource & Facility Management
- Monitor inventory, supplies, and centre equipment to support smooth daily operations.
- Ensure the cleanliness and upkeep of clinic facilities for a safe and welcoming environment.
- Front Office & Customer Support
- Assist front desk personnel, handle phone calls, take messages, and attend to client inquiries.
- Manage payments and support billing processes for accuracy and timeliness
- Process Improvement & Operations Support
- Evaluate and improve clinic workflows to enhance service quality and operational efficiency.
- Assist the Operations Manager with finance, marketing, HR tasks, and other ad hoc duties.
- Data Analysis & Reporting
- Use data analytics to track performance indicators, identify trends, and support decision-making.
- Communication & Client Relations
- Serve as a liaison between clients and internal teams, ensuring high customer satisfaction and effective communication.
- Financial & Administrative Support
- Support budgeting, bookkeeping, and financial reporting using relevant software tools.
- Quality Assurance & Time Management
- Uphold service and product quality standards, while managing schedules and office tasks efficiently.
- Clinical Assistance
- Provide support to physiotherapists when necessary.
- Minimum 1 year experience in the related field.
- Good interpersonal and communication skills-written and verbal.
- Ability to architect strategy along with leadership skills.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- PC literate and good working knowledge of Microsoft Office applications, PowerPoint, Word and Excel. Google product & Management Software
- Accuracy and attention to detail.
- Ability to multitask and prioritize daily workload
- Must be a team player, independent with self-initiative, meticulous and have a strong sense of honesty, accountability and responsibility.
V Capital Kronos BerhadKuala Lumpur, 11 km from Petaling Jaya
are welcome to apply.
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