[ref. z98435617] Customer Service Executive (June) - Freshgraduate Welcome - Petaling Jaya
Agensi Pekerjaan JobScoper Sdn Bhd Petaling Jaya Full-time
Fresh graduates are encouraged to apply.
- Can speak and read in English & Bahasa Melayu.
- Previous working experience in customer service, or customer service related field is an added advantage but not essential.
- Possess good telephone etiquette with a smiley voice.
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, priorities and manage time effectively.
- Willing work in Rotational Shift.
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Annual leave and sick leave
- Provided training
- KWSP and SOCSO
- Near to Lrt Ara Damansara Station
Brandt Business Services Sdn BhdPetaling Jaya
1. Possess a Diploma or Degree in related fields.
2. Minimum of 1-2 years of customer service experience in a contact center environment.
3. Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or Insurance).
4. ..
Wealth Mastery AcademyKuala Lumpur, 11 km from Petaling Jaya
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SzindoreAmpang Jaya, 19 km from Petaling Jaya
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