Customer Service Executive (Telemarketing)
Osafe Fire Inspection Johor Bahru Full-time
Excellent communication skills, fluent in English and Bahasa Malaysia
- Mature, resourceful, tactful, and diplomatic with excellent listening skills
- Self-motivated individuals with integrity, a drive to achieve targets, and good organizational skills
- Willing to learn
- Patient and responsible
- To efficiently handle outbound call.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of outbound calls
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- EPF
- SOCSO
- Medical Leave
- Annual Leave
- Phone & Transport Allowance
- Work-life balance
- Working hours (8 am – 5 pm)
- Lunch break (1pm-2pm)
- Alternate off day
- Attractive commission up to 6k or more
- Training provided
Agensi Pekerjaan JobScoper Sdn BhdJohor Bahru
and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team...
BE Logistics Sdn BhdJohor Bahru
Key Responsibilities
• Manage customer inquiries and complaints with efficiency and professionalism.
• Manage bookings, track shipments, and ensure timely delivery to customers.
• Responsible for the accurate and timely generation and issuance...
AntlerzoneJohor Bahru
Minimum SPM level
• Fresh graduates are encouraged to apply.
• Able speak English and Bahasa Malaysia
• Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc...