Operation Admin

We are looking for a detail-oriented and organized Operations Administrator to support our Order Processing and Systems Management operations. The successful candidate will be primarily responsible for issuing and processing operational order documents, maintaining accurate inbound and outbound records in the system, tracing customer cargo balances, and ensuring that all goods movements, documentation, and payments are properly verified and updated in a timely manner.

• Prior experience in operations, logistics, delivery coordination, or a similar administrative role is preferred.
• Proficiency in Google Sheets and ability to adapt to internal systems (Wingold, Lark) for data entry and record-keeping purposes.
• Strong numerical accuracy and meticulous attention to detail, particularly in verifying weights, quantities, and payment records.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Good communication skills in both English and Mandarin (written and spoken), with the ability to liaise effectively with internal teams across departments and branches.
• Organized, responsible, and able to work independently as well as collaboratively within a team.
• Prior exposure to the gold or jewelry industry is an advantage but not mandatory.
• Prepare and issue operational order documents accurately and in a timely manner and liaise with the relevant personnel to ensure proper documentation handover.
• Update and maintain all inbound and outbound cargo movement records in internal systems (Wingold and Lark), ensuring entries are complete, accurate, and up to date.
• Trace and monitor customer inbound and outbound cargo balances, verify goods weights, documentation, and payment details, and follow up on any discrepancies.
• Issue inbound receipts and ensure all supporting documents are properly filed and recorded.
• Coordinate with the internal Ops team, branch operations teams, and the Finance department on matters related to cargo movement and documentation.
• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• 5 Working Days
• Company Trip
• Allowance Provided
• Performance Bonus
• Training Provided