[ref. p21447802] Customer Service Manager (Mandarin Speaker) - Ampang Jaya
Shuyi Culture International Sdn Bhd Ampang Jaya Full-time
Must be able to communicate and writing in Mandarin
- Teamwork and also work independently.
- Can work under the stress, interpersonal skills & and help desk inquiry.
- Mandarin speaking will be advantage.
- Fresh graduates are encouraged to apply.
- Responsible, trustworthy, hardworking, good attitude, and good character.
- Leadership & Supervision of the CS Team.
- Provide continual coaching to staff on areas for improvement as an effort to promote learning culture and proves efficiency.
- Attend to customers’ (salespersons, dealers, suppliers, end-customers) enquiries
- Accomplish department and organization mission and objective by completing related results as needed.
- Other duties as assigned by management.
- Interact with customers via phone and Communication skill with customers.
- Update daily listing for day to day operations according to given requirements.
- Served customers and arrange well for every individual appointment.
- Reasonable number of annual leaves
- Good Environment
- Promotion opportunities
- Medical leave
- EPF
- SOCSO
VR Solution Sdn BhdAmpang Jaya
to the appropriate department for further action.
• Monitor customer satisfaction and report recurring issues to management.
4. Documentation & Reporting
• Maintain accurate customer records, communication logs, and service reports.
• Prepare and submit regular...
SikaKuala Lumpur, 8 km from Ampang Jaya
Our goals - Your path
To assist Customer Service Manager for the day-to-day operation of Customer Service Department to ensure efficient and timely processing of Orders, Deliveries and related activities for Domestic Sales.
• Serve as prime...
Freshtel Internet Sdn BhdKuala Lumpur, 8 km from Ampang Jaya
and accordingly.
• Possessing excellent company packages and service knowledge to enhance customer support.
• Retaining the terminating subscribers with the management-approved offer.
• Providing suggestions for policies and procedures of the Customer Support...