Customer Services Executive (Kuala Lumpur)
Manpower Staffing Services (Malaysia) Sdn. Bhd. Kuala Lumpur Full-time
A Customer Service Executive is responsible for handling customer inquiries and ensuring a positive service experience. This role involves responding to questions via phone, email, or chat, providing accurate information, and resolving complaints in a professional and timely manner.
The executive also maintains records of customer interactions, follows up on issues, and collaborates with internal teams to deliver effective solutions.
Candidates should have strong communication and problem-solving skills, with a customer-focused mindset and the ability to work in a fast-paced environment. A minimum qualification of SPM, Diploma, or Degree is typically required, and prior experience in customer service is an advantage.Overall, this role is key to maintaining customer satisfaction and building long-term relationships with clients.
A Customer Service Executive is responsible for handling customer inquiries and ensuring a positive service experience. This role involves responding to questions via phone, email, or chat, providing accurate information, and resolving complaints in a professional and timely manner.The executive also maintains records of customer interactions, follows up on issues, and collaborates with internal teams to deliver effective solutions.
Candidates should have strong communication and problem-solving skills, with a customer-focused mindset and the ability to work in a fast-paced environment. A minimum qualification of SPM, Diploma, or Degree is typically required, and prior experience in customer service is an advantage.Overall, this role is key to maintaining customer satisfaction and building long-term relationships with clients.
- Annual Leave
- Medical Insurance
- Medical and Hospitalisation Leave
- SOCSO
- EPF
- EIS
- Annual Bonus
- 5 Working Days
- Training Provided
- Overtime Pay
Double Strength Sdn BhdKuala Lumpur
We are seeking a proactive and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for handling customer enquiries and maintaining a high level of customer satisfaction and service...
Manpower Staffing Services (Malaysia) Sdn. Bhd.Kuala Lumpur
A Customer Service Executive is responsible for handling customer inquiries and ensuring a positive service experience. This role involves responding to questions via phone, email, or chat, providing accurate information, and resolving complaints...
Telecontinent Sdn BhdKuala Lumpur
with inquiries, complaints, plan information, and service requests.
• Troubleshoot basic technical or service-related issues.
• Update customer information accurately in the system.
Operation Hours
9:00am-6:00pm (8 working hours and 1 hour meal break)
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