Customer Service Specialist - Kajang
Lifetree Biotech Kajang Full-time
Excellent Mandarin communication skills, basic English communication skills
- Prior experience in promoter roles, sales, customer service, or tele-sales is an advantage
- Enjoys interacting with people, good at chatting, and has a sales mindset
- Detail-oriented, patient, good listener, able to understand customer needs
- Positive, proactive, able to handle pressure, and motivated by high income
- Responsible, reliable, with strong execution skills
- Familiar with basic mobile phone operations, skilled in using WhatsApp for both text and voice communication
- Able to use social media platforms such as Facebook, Instagram, and XiaoHongShu (RED)
- Respond to customer inquiries via WhatsApp using text and voice messages, guiding customers to complete purchases
- Follow up with potential customers using provided scripts and market insights, adjusting strategies flexibly
- Record customer information, build good relationships to encourage repeat purchases and long-term cooperation
- Continuously improve personal communication and sales techniques to increase conversion rates
- Communicate regularly with the Marketing team, providing feedback on common customer questions and needs to help improve advertising strategies for better targeting
- Required to be in the office 3 days a week (flexible hours between 9:00 AM - 5:00 PM)
- EPF, SOCSO included
- Unlimited, high commission potential — your income is in your hands
- Systematic sales and customer service training for rapid skill development
- Young, energetic team environment where you grow while working
- Opportunities for career advancement — outstanding performers can become team leaders, build their own teams, and move into management positions
- Commission and bonus provided
- Flexible working hours and partial work from home is possible.
Nityo Infotech Services Sdn. Bhd.Kuala Lumpur, 20 km from Kajang
must onsite, After 3 months probation may apply for WFH based on performance)
Voice Support:
• Answer incoming customer calls promptly and professionally
• Provide accurate information about products, services, or policies
• Assist customers...
Lifetree BiotechAmpang Jaya, 18 km from Kajang
Excellent Mandarin communication skills, basic English communication skills
• Prior experience in promoter roles, sales, customer service, or tele-sales is an advantage
• Enjoys interacting with people, good at chatting, and has a sales mindset...
Addex Sdn BhdKuala Lumpur, 20 km from Kajang
Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
• Educating clients on how to use the Company’s website and trading platforms
• Communicating with clients regarding...